Who we are

Our website address is: http://houseandhoundcare.com

What personal data we collect and why we collect it

Contact form on the website

We collect your name, email, phone, and the message you sent us. We never sell your information and after a while, we delete old contact form records. 

Client registration and payment information are stored securely with our 3rd party app called Time to Pet. 

We collect your name, email, emergency contact info, veterinarian, pets name, and pet care instructions.  We never sell your information. We share only your address and pet information with your local pet sitter via our pet sitting app. Your payment information is hidden by our merchant account. We can’t even see your credit card number. 


Your privacy is important to us. It is House and Hound Care’s policy to respect your privacy regarding any information we may collect from you across our website, https://houseandhoundcare.com/, and other sites we own and operate.


We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.


We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.


Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.


You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.


Your continued use of our website will be regarded as an acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.


This policy is effective as of 1st of August 2020