Yes. We keep your key in a safe place labeled with your pet name. Most of our clients leave their key with us on file so when you travel again we already have the key. If you prefer to pick up and drop off your key each time you are traveling we will charge you a $15 key pick up and drop off fee. You can also hide your key or use a lock box to avoid the key pick-up fee. If we have your key on file you can always call us for a last-minute visit if you are stuck at work.